Telecom Bill Auditing and
  Expense Management Services
 
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Auditel Inc. GSA Services

 
Financial and Business Solutions (FABS) FSC Group 520

520 - 9 Recovery Audits
Recovery Audits - GSA Schedule 520 - 9
Auditel takes telecom recovery to the next level. We identify billing mistakes, order processing errors, overcharges, tariff violations, contract non compliances, overlooked rebates and discounts, unclaimed recovery of refunds, overpayment of taxes, and other surcharges. We use our expertise to correct telecom invoices, identify any overpayments and recover credits and refunds from service providers. We file the disputes with the Service Providers and work for you to track the recovery until it is received.

Negotiating the refund of overcharges with telecommunication vendors is an often frustrating and lengthy process. Very few telecom employees are expected to have the knowledge to read and translate thousands of USOCs, various service types, and Classes of Service that make up the telecom billing charges. Auditel can determine if accurately applied Federal, State and Local surcharges and taxes have been billed, and request the refunds. There are hundreds of different billing systems, billing formats, billing codes, and constantly changing wired and wireless rate plans. These rates and plans are changed regularly by Service Providers.

Telecom expense errors may result from incorrect rates based upon established tariffs (tariff violations), duplicate payments, pricing errors, erroneous payments (invoices paid to incorrect vendor), overlooked rebates and discounts, unclaimed recovery of refunds, overpayment of taxes, and other surcharges. Auditel process ensures all errors and tariff violations are identified and collected.

We have proven results for almost two centuries in resolving disputes and recovering refunds from service providers. Our experience, expertise & unique methodology are important, but customer service is the key to our success.

Further details can be obtained by visiting our telecom auditing recovery page.

Financial and Business Solutions (FABS) FSC Group 520

520-14 Audit & Financial Training Services
Telecommunications Audit & Financial Training Services - GSA Schedule 520-14
Auditel telecommunications training courses are workshops not lectures or seminars. Our telecom training workshops are taught either in single day courses or five day Auditel phase workshops for professionals. These telecom audit workshops are hands-on, in-depth training sessions using actual bills and real-life situations. Whether conducted at your site or one of ours, we teach your staff to ferret out errors, communicate with providers and get the savings and reimbursements you deserve. These workshops are designed for: Telecom Manager, Telecom Staff, Telecom Analyst, IT Dept., MIS Dept., Finance Dept., and Purchasing Dept.

Our Telecom Expense Management Training will put your staff in control of your telecom expenses. Learn the various telecom contract skills from our Basic, Intermediate, and Expert level courses. Learn how to audit then compare all your carriers' rates and features. Step by step procedures for accurate recordkeeping. Learn how to recover savings overlooked monthly by understanding the various telecom services listed:

1. Wired Services

  • Data Circuits
  • Local Telephone Bills
  • Long Distance Invoices
  • MPLS and Data Invoices
  • Managed Data Service Invoices
  • Managed Information Services (MIS)


  • 2. Wireless Invoices

  • Cellular/wireless/mobile invoices
  • Internet (IP)
  • VOIP bills

  • 3. Invoice and Bill Dispute Resolution

    4. Telecom solutions with emphasis on telecom recovery strategies through credits and refunds

    5. Tariff Investigations on billing errors, and overcharges with highest recoveries and refunds.

    Auditel Inc. telecom professional workshops are held at your site or at a centralized location. These five day workshops are broken into phases. Phase 1, Phase 2 & Phase 3.

    Please check our GSA training rates and you can pay on line.

    Pay Online here


    Improvement

  • Need refresher course to ensure expertise in identifying and recovering all overcharges and errors
  • Want to increase knowledge of telecom tariff auditing, bill reconciliation and analysis. Increase proficiency with order placement, contract review and contract suitability

    Testing

  • Testing your existing telecom departments skills with in-depth reviews to measure employee's proficiency

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    Call 1.800.473.5655