Telecom Bill Auditing and
  Expense Management Services
 
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Telecom Category Management

Telecom Procurement and Telecom Category Management Services

Auditel provides strong emphasis on telecom category optimization, with deep IT Telecom Management Experience. Our clients receive strategic delivery and optimum savings through full telecom category management.

Our Telecom Service experts are commended almost daily with nice comments: “I don’t know how you do it! You’ve manage to do in a couple of months, what I couldn’t in as many years!” IT Manager, Education.


Telecom Procurement Capability 

Has this economy left your Organization without a Telecom Manager? Are you left with inflated and overpriced telecom services due to mergers, acquisitions, or the loss of key telecom leadership or personnel? If you notice late fees, charges on your telecom billings you are unaware of, telecom early termination penalties, or unorganized telecom records, Auditel can bring practical services to your team without increasing your headcount. We work on telecom projects based on your service needs. Auditel delivers category experts with serious on the job experience and knowledge. Our results include organized inventory, reductions to complex rate plans, optimized services, and centralized billing through strategic planning. Your Organization needs and telecom policies are updated (or established) with benchmarks to reduce costs and keep up with market trends and improvements.

Auditel works with leading global IT Departments and Tier 1, Tier 2, and Tier 3 Service Providers, Fortune 100, 500, and 1000 to deliver internal procurement sourcing for all aspects of Telecom. We deliver services for specific telecom projects to Full Telecom Procurement Management.

Benchmarks: Implement global strategies and ensure consistency to provide global bill management. We have the knowledge required to structure and improve your telecom category and benchmarking management. We have the a thorough understanding of telecom billing and pricing structures, leading solutions to improve billing management with the access to leading technology analyst research, market analysis, and global benchmarks.  

Technology and Category Management Tools: Network infrastructure, telecom architecture and frameworks are analyzed and to assess current service requirements and compared with historical spend patterns to bring best in class telecom category management strategies.  

Best Contract Advice and Legal Requirements: Accurately analyze SLA pricing terms and conditions. Review agreements and contracts for commercial terms. Auditel conducts a full review of your telecom to advise you on your legal obligations and contract terms and terminations. Align your service needs with your service agreements.

Reduce your telecom spend through telecom category management of IT with optimization, Market Analysis, telecom rate and pooling plan optimization, along with billing analysis and telecom auditing.

Auditel provides Strategic Procurement management to continuously improve the total cost on any telecom services in the telecom category management and I.T. (IT).  

Market Analysis and Telecom Category Management

• Auditel can assess external market intelligence and telecom trends to identify telecom category management opportunities and risks.

• Develop annual category strategy to enable informed decision making policy for management Stakeholders.

• Develop accurate costs analysis to drive fact based telecom spend management plans and cost reduction strategies.

• Develop telecom policy, pricing terms, and conditions with suppliers that include performance and quality measurement levels, turn around lead times, for technological advances.  Obtain the best in class telecom category services through telecom optimization and latest network innovations. Our solutions will provide enhanced control and visibility over all telecom voice, and data billing and procurement. 

• Accurately analyze pricing terms and conditions. Review contracts for commercial terms and review legal requirements.

• Work with Auditel as the central resource for telecom spend requirements.  We have no alliances with Suppliers or Service Providers and will give optimum unbiased leadership for assigned categories.   Ensure sourcing strategies are fully aligned with business needs to include demand, cost of service, quality of service, with service delivery and telecom maintenance needs.

• Category Manager will develop and implement global strategies to ensure consistency.

• Auditel can provide subject matter telecom expertise and convert telecom market intelligence and telecom category insights into key negotiation strategies.

• Identify qualified suppliers, manage RFx process, RFI, RFQ, and help in developing RFP to support the bid analysis, and execute negotiations at the lowest total cost available.

• Through planning and proven process Auditel ensures smooth contract phase transition.

• Initiate projects with client and Service Provider to develop continuous and best total cost improvements.

• Review all locations to develop consolidated contracts to ensure the accurate optimization of telecom spend.

• Ensure contracts are maintained and managed to give optimum savings through adherence to contracts.

• Auditel can establish and maintain Key Performance Indicators (KPIs) to predict and minimize Service Provider performance issues.

• Auditel works with your Telecom Service Providers to give support interface and better performance.  Auditel can identify root causes of telecom service issues through interacting with relevant team and Service Providers to ensure efficient and timely resolution.

• Identify and implement purchasing practices within telecom procurement to ensure services are optimized.

• Develop and maintain relationships with your Key IT Management, and Telecom Team to ensure Cost and Service Improvement opportunities are identified and acted on for fast results and TAT.

 

 

 

Monthly Telecom Expense Management Savings for Int’l Contact Center:

  • Saving over $560K
  • Reduced costs by 17%
  • Optimized T1, T3 infrastructure
  • Centralized billing management  for     National and Global locations
  • Global RFP conducted
  • Contract compliance analysis
  • Extensive Monthly Mgmt. reporting
  • Inventory Maintenance
  • Global Audit and tariff  violation     Identification
  • Local, State, and Country Taxes verified
  • Payment Authorizations
  • Integrated GL coding with ERP system
  • Dispute resolution
  • °°°

    Monthly Telecom Expense Management Savings for Medical Facilities:

  • Reduced costs by $250,000
  • Setup electronic billing to reduce time    and efforts on paper bills
  • Optimized provisioning & built user     controls
  • Inventory Maintenance
  • Strict Contract Compliance
  • Local/long distance charge
  • Audit and tariff violation Identification
  • Taxes verified
  • Payment Authorizations
  • Management Reporting
  • Ledger coding Reporting
  • Dispute resolution and recovery

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    Call 1.800.473.5655