Are you familiar with telecommunications disaster recovery?

If not, the telecommunications within your company is vulnerable to disasters. Knowing the types of disasters that effect telecommunications within your company will minimize your exposure.

Make sure your company has a telecommunications disaster recovery plan in place, tested and ready to implement should any disaster occur.

Most companies spend millions on disaster plans for data, and neglect their voice lines. Since your telecom voice lines are critical to customer support and inter company structure, facilities with outages can effect the entire organization. Does your company have clients calling from around the world for sales and/or service? Where will those calls go in an emergency? Review the following questions and decide if you are protected should any disaster occur.

Getting Started

We need a Perfect Inventory of your locations

What is a Perfect Inventory? – A perfect inventory is an inventory of every single line including the features on those lines, circuits, data, etc. that each location pays for. If you don't have an accurate inventory, this can be completed by Auditel, or we can train your staff.

Define Corporate Structure

Which sites are critical sites?

Learn why customer call centers aren't the only crucial sites.

Planning

In order to keep you business operational during times of chaos, your disaster plan should be one that is tested, in place and ready for implementation at a moments notice.

Keep in mind that it is imperative that the plan be maintained and updated with accurate information regarding move, adds, and changes that will occur.

If you don't have anyone in your company capable of spending the time to maintain the disaster recovery plan, then contact Auditel to obtain telecommunications outsourcing information.

Your company can't afford to be without a well designed disaster recovery plan.

Discovery

Determine which sites contain business functions that are critical to the entire organization?

What occurs if these functions are affected?

How does this hamper your sales or internal customer service?

The main objective Auditel wants to provide is a plan and solution to keep those critical lines operational during a disaster.

Having redundant backup at your site is good but isn't always effective when the disaster hits your area. Learn line survival techniques from Auditel.

Set Up

We set up your disaster recovery plan now so that you can be more confident during a disaster.

Have a basic backup plan and maintain it in-house, or have a monitored secure telecom disaster plan, maintained by Auditel Inc. of Florida .

Determine who will be notified first? This person is critical to your organization. You need a backup individual with good organizational skills. Some companies have a backup disaster team. If you'd rather not form a team, or designate a specific individual to be accountable for your disaster recovery plan, contact A uditel.

Why Outsource Disaster Recovery Implementation?

There are companies who consider it prudent to outsource this project to Auditel, since we are in a different geographic location than they are. Help is only one phone call away when using Auditel disaster recovery. With Auditel you have a team of professionals, experienced in telecom disaster. We will place top priority on your situation and ensure your business disaster plan is implemented as planned and practiced.

Let us review the plan you currently use to monitor the effectiveness during your time of need. Is your plan built solely for data backup, or is there voice backup as well?

Is the voice backup monitored by the local Phone Company? Do they cover all of your critical locations? One Phone Company disaster plan only covers their territory.