Auditel telecommunications training courses are workshops not lectures or seminars. Our telecom training workshops are taught either in single day courses or five day Auditel phase workshops for professionals. These telecom audit workshops are hands-on, in-depth training sessions using actual bills and real-life situations. Whether conducted at your site or one of ours, we teach your staff to ferret out errors, communicate with providers and get the savings and reimbursements you deserve.

Our various telecom audit training workshops are designed to meet most any company's needs, whether they are Fortune 500 corporations or small businesses. Telecommunications Training - Telecom Basics is an overview introduction that teaches the basic workings of telecommunications systems including history, terms, vocabulary and principles of telecommunications.  We teach your staff the details involved in telephone lines coming from the provider's central office to your site (demarc).  To understand the billing, one must first understand how the system works. 

Telecommunications Training - Basic Auditing workshops reveal the answers to the question "Why are telecommunications bills wrong?" Students in this telcom training workshop learn basic telecom bill analysis techniques to uncover errors and tariff mistakes hidden inside almost every telecommunications invoice.  They learn how to recognize telephone invoice overcharges and obtain credits and refunds from any provider.

Telecommunications Training - One Day Auditing Review If you have fewer than ten separate monthly telephone bills, this course is for you.  Using your own invoices, students are trained precisely how to audit and analyze their bills.

Telecommunications Training - Order Provisioning Many costly telecom billing errors occur because orders are incorrectly placed. Conducted on your site, or at our headquarters in Orlando, FL, students of Auditel's order process, or order provisioning, training learn all the principles and procedures in placing orders correctly.  They also learn how to keep and maintain accurate billing records - not as easy or simple as it sounds.  Graduates of this Order Process workshop are able to maintain the auditing process for many years, and spend much less time on monthly bill maintenance.  Onsite training includes a review of customer's bills to determine what other training may be needed.

Telecommunications Training - Basic Long Distance Auditing.  We train students how to analyze the cost per minute and understand the time and increments involved.  We explore contract basics which are essential in this course. The monthly fees and various usages are analyzed along with their billing methods.  This course is full of cost savings that don't include switching carriers for savings.

Telecommunications Training - One Day Long Distance Auditing Review. This telecom workshop is designed with the business spending less than $5000 on their long distance in mind.  We teach students to explore their own long distance bills and uncover all the various fees and usages that are within their carrier's long distance bill.

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Telecom Training for Telecommunication Professionals

Auditel Inc. conducts hands-on workshops for telecom professionals at the company's site or at a centralized location.   These five day workshops are broken into phases.  Our professional workshops are for those that:

• Have telecommunications bills in excess of $300,000 annually
• Are developing new telecommunications departments
• Need in-depth skill reviews to test and measure employee's proficiency
• Need refresher course to ensure expertise in identifying and recovering all overcharges and errors
• Want to increase knowledge of telecom tariff auditing, bill reconciliation and analysis
• Want to increase proficiency with order placement, contract review and contract suitability
• Need to learn how to recover funds paid on telecom bills
• Need accurate recordkeeping software at an affordable price - our proprietary and proven software is include with Telecom Training for Telecommunications Professionals (phase training)
• Entrepreneurs starting their own auditing firms