Contract Review

We analyze the current Telecom Service Provider Service Agreements and various contracts Minimum Annual Revenue Commitment (MARC), and SLA (Service Level Agreements) and compare them with any revisions or addendums to the original signed agreements. We research and review the contract terms. Here are some items we highlight and discuss with our clients. For more details visit our Telecom Contracts page.

To obtain the best contract rates from your current provider you must have a full detailed inventory. If you don’t have one, we can develop it quickly with our telecom audit.
This full detailed inventory should include service type, service location, circuit ID, line types, wireless lines, plan description, data cards, detailed usages, and any extra feature and fee details.
Making your services centralized could bring added savings.
For a true comparison of Service Providers service fees and deliverables an accurate detailed inventory is needed including all current service charges, fees and usages associated.
Your contract must be analyzed to verify Service Provider, revenue commitments, service level clauses, and contract termination clauses, and expiration dates.
We don’t recommend carrier switch to save money unless there are service issues. It is very important not to choose a vendor solely on price, Vendor service is very important and service up time is most important. Research the reliability of each Service Provider to determine their customer service, guaranteed bandwidth, maintenance, and reputation. Contact several existing clients to validate any service issues they have had, and the carrier flexibility in managing their services. Ask them about service outages, and if they had any service delays.
We can work with your team conducting a market analysis to give you all the latest technology, and compare it with your current services to obtain the best market pricing for maximum savings.
Consider setting up online payments to reduce costs of processing your telecom invoices.
Factor in several items when starting telecom service agreement negotiations. Begin at least five to six months prior to your contract expiration date. This will provide leverage especially if you have met all the contract requirements and volume levels. You may be offered the ability to renew existing agreement. Prices for services are not stable and the market has decreased. The competition between Service Providers varies based on economic times. Now is the time for you to consider reviewing your contract to shave large percentages off your telecom budget.
Keep your leverage by having more than one Service Provider. There is less risk for potential service outages.
Termination clauses are critical to understand in your Service Agreements. Beware of stiff penalties if termination is not to the letter of the agreement.
We ensure your contracts are reviewed for maintenance clauses, equipment fees, service installation charges, monitoring and testing fees, warranties, and all payment, terms and conditions.
Does your Service Agreement mention any business changes, ramifications, mergers, or acquisition clauses for office closures?
Review all the fees assessed for multiple routing 800s, 800 # service fees, Dedicated and Switched 800# fees, Specific Time of Day Routing fees, Managed 800 routing fees, Access Charges, Paper billing fees, Managing toll free numbers, Management of the service level agreement. We can help you reduce these charges, and some can usually be waived.

Auditel reviews all Voice, Data, and Wireless telecom service contracts. We review all the provisions in your agreement entirely. We understand how to navigate telecom contracts and we help our clients obtain the best terms and best maintenance clauses.

Bring us your Telecom Contracts

Don’t’ be caught off guard by a lapsing telecom contract. When we review your contracts we give unbiased consulting advice that leads to savings. Savings comes from fully understanding the contract language and protection clauses placed by the various Service Providers. We make various recommendations to give your Organization added security and savings.

Contract Review Mid-Term

Even when your contract isn’t up for renewal we still help you understand your options. We give you all the consulting advice you need to make the right decision on keeping the current agreement or we provide you the documentation and knowledge to get your contract terms changed or clauses revised even before the term expires.

Expiring Telecom Contracts

Is your Organization on the fast track with constant mergers, acquisitions, and change? If so, you need our telecom contract review to ensure you are not missing any savings or protective clauses. Most wired, data, and wireless service contracts last one, two, or three years. The provisions in some of the older contracts are becoming outdated due to changes in the data structure and service capabilities. Many companies opt to work on their own contract review until they are referred to Auditel or read some review about our services. With our telecom audit, your contracts are reviewed. For a detailed contract review just give our offices a call and we will bring the added comfort of a full telecom contract review. We will ferret out all of your contracts, document your expiration dates, and monitor the language to provide your Organization the best contract review available.

Cellular Phone Rate and Pooling Plan Review

Each telecom contract is analyzed to determine the best mobility plan to meet your business needs and we study usages to ensure the plan reflects your contract agreement. Wireless rate plans and pooling plans are reviewed by our analysts and buckets of usage are monitored and compared across your entire company. Plans, rates, and fees are analyzed for optimization, and contract compliance. Each rate plan is studied and the usages analyzed including pooling plans, roaming usage, text, SMS, Data Cards, and International usages to maximize service and decrease spend. We don’t base our wireless research on the service peak times, but analyze many months to present accurate findings to our clients.

Wireless Usage, Rate, and Pooling Plan analysis bring savings. Telephone bill (voice) analysis on Local, Intralata, Intrastate, Interstate, and International usages found in your bills. We determine abuse, mistakes, misuse or extensive usages within your location, and entire Organization.

Auditel will analyze telephone, wireless, data, and miscellaneous billing data and related documents to identify savings, refunds, recovery, and cost avoidance items. Our findings will include recommendations to optimize existing infrastructure to reduce costs, increase efficiency and enhance control. Our process follows very detailed methodology.

Is your Organization on the fast track with constant mergers, acquisitions, and change? If so, you need our telecom contract review to ensure you are not missing any savings or protective clauses. Most wired, data, and wireless service contracts last one, two, or three years. The provisions in some of the older contracts are becoming outdated due to changes in the data structure and service capabilities. Many companies opt to work on their own contract review until they are referred to Auditel or read some review about our services. With our telecom audit, your contracts are reviewed. For a detailed contract review just give our offices a call and we will bring the added comfort of a full telecom contract review. We will ferret out all of your contracts, document your expiration dates, and monitor the language to provide your Organization the best contract review available.

Auditel Services are Available to the entire United States Some cities are listed: Alabama Birmingham, AL , Montgomery, AL , Mobile, AL , Huntsville , Tuscaloosa, AL , Hoover, AL , Dothan, AL , Decatur, AL , Auburn, AL , Madison, AL , Florence, AL , Gadsden, AL Prattville, AL , Vestavia Hills, AL , Phoenix City, AL , Alabaster, AL , Bessemer, AL , Prichard, AL , Opelika, AL , Enterprise, AL , Homewood, AL , Anniston, AL , Athens, AL , Northport, AL , Mountain Brook, AL , Pelham, AL , Oxford, AL , Alaska Anchorage, AK , Fairbanks, AK , Juneau, AK , Arizona: Phoenix, AZ ,Tuscon, AZ , Mesa, AZ , Glendale, AZ , Chandler, AZ , Scottsdale, AZ , Gilbert, AZ , Tempe, AZ , Peoria, AZ , Surprise, AZ , Yuma, AZ , Avondale, AZ , Flagstaff, AZ Arkansas: Little Rock, AR , Fort Smith, AR , Fayetteville, AR , Springdale, AR , Jonesboro, AR , North Little Rock, AR , Conway, AR , Rogers, AR , Pine Bluff, AR ,Hot Springs, AR , Bentonville, AR , Jacksonville, AR , Texarkana, AR , Benton, AR , West Memphis, AR , Russellville, AR , Bella Vista, AR , Paragould, AR , Sherwood, AR , Cabot, AR , van Buren, AR , California: Los Angeles, CA, San Diego, CA, San Jose, CA, San Francisco, CA, Long Beach, CA, Fresno, CA, Sacramento, CA, Oakland, CA, Santa Ana, CA , Anaheim, CA, Bakersfield, CA, Riverside, CA, Stockton, CA, Chula Vista , CA, Fremont, CA, Modesto, CA, Irvine, CA, Glendale, CA, San Bernardino, CA, Huntington Beach, CA, Oxnard, CA, Fontana, CA, Moreno Valley, CA, Colorado: Denver, CO , Colorado Springs, CO , Pueblo, CO , Grand Junction, CO , Canon City, CO , Boulder, CO , Durango, CO , Limon, CO , Lakewood, CO , Connecticut: Ansonia, CT , Bridgeport, CT , Bristol, CT , Danbury, CT , Derby, CT , Groton, CT , Hartford, CT , Meriden, CT , Middletown, CT , Milford, CT , New Britain, CT , New Haven, CT , New London, CT , Norwalk, CT , Shelton, CT , Stamford, CT , Torrington, CT , Waterbury, CT , West haven, CT , Delaware: Delaware City, DE, Dover, DE, Harrington, DE, Lewes, DE, Milford, DE, Newark, DE, New Castle, DE, Rehoboth, DE, Seaford, DE, Wilmington, DE, District of Columbia: Washington, DC , Florida: Jacksonville, FL , Miami, FL , Tampa, FL , St. Petersburg, FL , Orlando, FL , Hialeah, FL , Fort Lauderdale, FL , Tallahassee, FL , Cape Coral, FL , Pembroke Pines, FL , Georgia: Abba, GA , Amboy, GA , Axson, GA , Baden, GA , Bannockburn, GA , Barney, GA , Barretts, GA , Bemiss, GA , Bowens Mill, GA , Bristol, GA , Brookfield, GA , Bushnell, GA , Athens, , GA , Atlanta, GA , Hawaii: Honolulu, HI, Kalawao, HI , Kauai, HI , Maui, HI , Idaho: Boise, ID , Pocatello, , ID , Coeur d’Alene, ID , Post Falls, ID , Idaho Falls, ID , Illinois: Chicago, IL , Aurora, IL , Rockford, IL , Joliet, IL , Naperville, IL , Springfield, IL , East Saint Louis, IL , East St. Louis, IL , Peoria, IL , Elgin, IL , Indiana: Indianapolis, IN , Fort Wayne, IN , Evansville, IN , South Bend, IN , Gary, IN , Bloomington, IN , Lafayette, IN , Iowa: Sioux City, IA , Davenport, IA , Des Moines, IA , Cedar Falls, IA , Kansas: Wichita, KS , Overland Park, KS , Kansas City, KS , Topeka, KS , Olathe, KS , Lawrence, KS , Shawnee, KS , Manhattan, KS , Salina, KS , Hays, KS , Kentucky: Louisville, KY , Lexington, KY , Owensboro, KY , Covington, KY , Richmond, KY , Hopkinsville, KY , Frankfort, KY , Louisiana: Shreveport, LA Lake Charles, LA , New Orleans, LA , Monroe, LA , Lafayette, LA , Bossier City, LA , Baton Rouge, LA , Lake Charles, LA , Alexandria, LA , Maine: Lewiston, ME , Augusta, ME , Bangor, ME , Bath, ME , Biddeford, ME , Lewiston, ME , Old Town, ME , Portland, ME , Maryland: Annapolis, MD , Baltimore, MD , Cumberland, MD , Frederick, MD , Ocean City, MD , Rockville, MD , Massachusetts: Pittsfield, MA, Cambridge, MA , Worcester, MA , Cape Cod, MA , Boston, MA , Springfield, MA , Lowell, MA , Michigan: Detroit, MI , Grand Rapids, MI , Lansing, MI , Flint, MI , Ann Arbor, MI , Royal, MI , Warren, MI , Minnesota: Saint Paul, MN , Minneapolis, MN , Twin Cities, MN , Rochester, MN , Duluth, MN , Mississippi: Jackson, MS , Gulfport, MS , Hattiesburg, MS , Clinton, MS , Meridian, MS , Biloxi, MS , Southaven, MS , Missouri: Branson, MO , Cape Girardeau, MO , Columbia, MO , Jefferson City, MO , Joplin, MO , Kansas City, MO , Saint Joseph, MO , Saint Louis, MO , Montana: Bozeman, MT , Helena, MT , Great Falls, MT , Billings, MT , Sacrifice Cliff, MT , Butte, MT , Nebraska: Lincoln, NE, Omaha, NE, Belleview, NE, Grand Island, , NE, Nevada: Lake Tahoe , NV , Las Vegas, NV , Reno, NV , Carson City, NV , New Hampshire: Berlin, NH , Claremont, NH , Concord, NH , Franklin, NH , Keene, NH , Laconia, NH , Lebanon, NH , Manchester, NH , Nashua, NH , Portsmouth, NH , Rochester, NH , Dover, NH , New Jersey: Newark, NJ , Jersey City, NJ , Paterson, NJ , Edison, NJ , Woodbridge, NJ , Trenton, NJ , Camden, NJ , Passaic, NJ , Gloucester, NJ , New Mexico: Albuquerque, NM , Las Cruces, NM , Rio Rancho, NM , Santa Fe, NM , Roswell, NM , Farmington, NM , Clovis, NM , New York: Yonkers, NY , Manhattan, NY , New York City, NY , New York, NY , Long Island, NY , Buffalo, NY , Rochester, NY , Syracuse, NY , Albany, NY , Binghamton, NY , North Carolina: Greensboro, NC , Hickory, NC , High Point, NC , Raleigh, NC , Asheville, NC , Durham, NC ,Gastonia, NC , Charlotte, NC , Salisbury, NC , Wilmington, NC , Winston-Salem, NC , Seagrove, NC , North Dakota: Fargo, ND , Bismarck, ND , Grand Forks, ND , Minot , ND , Ohio: Columbus, OH , Cleveland, OH , Cincinnati, OH , Toledo, OH , Akron, OH , Dayton, OH , Oklahoma: Oklahoma City, OK , Tulsa, OK , Norman, OK , Lawton, OK , Broken Arrow, OK , Oregon: Portland, OR , Eugene, OR , Salem, OR , Gresham, OR , Hillsboro, OR , Beaverton, OR , Pennsylvania: York, PA , Wilkes-Barre, PA , Scranton, PA , Williamsport, PA , Philadelphia, PA , Pittsburgh, PA , Pottsville, PA , Reading, PA , Hazelton, PA , Johnstown, PA , Lancaster, PA , New Castle, PA , Butler, PA , Easton, PA , Erie, PA , Harrisburg, PA , Allentown, PA , Altoona, PA , Beaver Falls, PA , Bethlehem, PA , Rhode Island: Providence, RI , Warwick, RI , Cranston, RI , Pawtucket, RI , East Providence, RI , Woonsocket, RI , Newport, RI , Central Falls, RI , Newport, RI , South Carolina: Charleston, SC , Greenville, , SC , Columbia, SC , Myrtle Beach, SC , Rock Hill, SC , Spartanburg, SC , Sumter, SC , Florence, SC , Mount Pleasant, SC , South Dakota: Rapid City, SD , Aberdeen, SD , Watertown, SD , Brookings, SD , Mitchell, SD , Pierre, SD , Yankton, SD , Tennessee: Chattanooga, TN , Clarksville, TN , Knoxville, TN , Memphis, TN , Murfreesboro, TN , Nashville, TN , Bartlett, TN , Bristol, TN , Cleveland, TN , Collierville, TN , Cookeville, TN , Texas: Dallas, TX , Ft. Worth, TX , Arlington, TX , Houston, TX , Baytown, TX , Sugar land, TX , San Antonio, TX , Austin, TX , El Paso, TX , McAllen, TX , Edinburgh, TX , Mission, TX , Corpus Christi, TX , Amarillo, TX , Lubbock, TX , Beaumont, TX , Brownsville, TX , Utah: Salt Lake City, UT , Wet Valley City, UT , Provo, UT , West Jordan, UT , Sandy, UT , Orem, UT , Ogden, UT , Layton, UT , St. George, UT , Saint George, UT , Taylorsville, UT , Vermont: Burlington, VT , Rutland, VT , South Burlington, VT , Barre, VT , Montpelier, VT , St. Albans, VT , Virginia: Chesapeake, VA , Newport News, VA , Richmond, VA , Portsmouth, VA , Arlington, VA , Alexandria, VA , Monterey, VA , Washington: Seattle, WA , Spokane, WA , Tacoma, WA , Vancouver, WA , Bellevue, WA , Everett, WA , Spokane Valley, WA , Federal Way, WA , Kent, WA , Yakima, WA , West Virginia: Charleston, WV , Huntington, WV , Parkersburg, WV , Morgantown, WV , Wheeling, WV , Fairmont, WV , Weirton, WV , Beckley, WV , Wisconsin: Appleton, WI , Eau Claire, WI , Green Bay, WI , Janesville, WI , Kenosha, WI , La Crosse, WI , Madison, WI , Milwaukee, WI , Oshkosh, WI , Racine, WI , Cheyenne, Wyoming: Casper, WY , Laramie, WY , Gillette, WY , Rock Springs, WY , Sheridan, WY , Green River, WY , Evanston, WY , Riverton, WY , Cody, WY (if you don’t see your city listed please contact us). International auditing is also available (Please call to inquire).

Contract Review

Bring us your Telecom Contracts

Call 1.800.473.5655