Orlando, FL -November 18- Barbara Clements, President of Auditel, Inc. says “Millions of dollars are lost each day in telecom billing errors and many of those are entitled to refunds. After analyzing a large newspaper’s telecom bills we found 52% in refunds! Another example is a large medical supply firm’s audit produced $2.5 million in telecom expense reduction. Your company is most certainly paying for more errors than you think. Have you ever cancelled a line and heard the disconnected tone only to find out months later that the billing never stopped?

Are you getting the most from your telecom department? Assuming most of their time is spent on keeping your services operational they really don’t have time to look into the phone bills (which are probably off-site anyway). Your company needs a telecom team devoted to cutting edge billing tactics and the latest tariff knowledge. A proper audit isn’t geared toward selling long distance or provider services but is conducted just as a CPA would audit your year end taxes – fully, and professionally, and to ensure you pay the accurate amount and get the refunds you are due..

Clements says “Many people are under the impression that any mistake found on their phone bills qualifies for a refund on all the overcharges. Unfortunately, this just isn’t true. The Phone Company Representative will be happy to correct the billing mistake once you find it, but don’t count on a refund. Why should your company fall prey to these billing errors when there is a solution?”

Many companies change providers searching for a way to lower expenses. Clements recommends “Before outsourcing your telecom or changing carriers make sure all your bills are correct (conduct an audit), or it will not be simple to recover the refunds you are due. We don’t want our clients to be at risk. There is no need to forfeit this money once you change carriers or providers. It is best to correct the mistakes before changes are made, not after.”

Is your Telecom Manager informing the CEO that there could be sizeable savings found in auditing telecom and phone bills? Clements says “We’ve found that the Corporate World is either unaware of telecom and telephone billing errors, or they feel the time spent on bill correction or clean up won’t substantiate the savings.”

When statistics show that 80% of telecom bills contain errors and mistakes it is a good idea to verify your bills are clean. Whether the errors found are your fault or the phone companies, why just look at your bills each month and pay them? Why pay 25-40% in errors when there is an alternative … have a telecom bill audit performed today and be certain.