Telecom Bill Auditing and
  Expense Management Services
 
1.800.473.5655  
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Telecommunication Expense Management

Reduce telecom expense risk taking with a systematic review of each telecom invoice monthly. Auditel has provided global telecom expense management solutions for over 18 years. Auditel delivers global telecom analysis for voice, data, cloud, internet, and wireless services. We deliver the highest overall savings through professional telecom bill management, unbiased telecom optimization services, telecom inventory management, contract review, dispute resolution, and customized telecom reporting. We encourage companies to centralize telecom billing structure, reduce the number of telecom agreements, and consolidate telecom billings. We deliver monthly telecom expense management services to automate their telecom reporting systems. Organizations with centralized telecom billing realize higher discounts and bill reductions versus those Organizations with decentralized telecom billings. Combining telecom service agreement contracts Locally, Regionally, and/or Globally along with bill consolidation decrease AP costs, and late fees.  

With our Monthly Telecom Expense Management Services we provide a dedicated telecom team reporting the best cost management solutions. Auditel can provide a short term solution, or a full time dedicated staff to meet your telecom needs with the telecom services you require. Telecom services without downtime, without sales hype without missed timelines. In most cases our services are completed without adding our fee to your telecom budget expense.

Our Telecom Expense Management (TEM) services deliver the highest real savings!

Fingertip control for all of your Voice, Data, and Wireless Telecom Services

With our global presence we provide the telecom global service management to centralize and control telecom spend across the globe. Auditel expense management reaches most parts of the world including North America, Europe, Africa, Middle East, Asia, South America and Australia.

We guarantee to maximize control and minimize expenses. Auditel guarantees no disruption in your business or services. We guarantee maximum Savings results!

With any telecom expense management process we only get once chance to do things right. Our service process is streamlined with quality control built in for meeting timelines and delivering the highest savings.!

We use our telecom expense management (TEM) expertise to eliminate the mistakes in telecom invoices. We correct and dispute inaccurate invoices, identify inadvertent overpayments and recover refunds from service providers where documented overpayment has occurred.

Finding involuntary telecommunication overpayments made to Telco service providers may be the result of incorrect rates based upon established telecom tariffs (tariff violations), duplicate payments, pricing errors, erroneous payments (invoices paid to incorrect telecom vendor), overlooked telecom rebates.

Centralized or de-centralized Invoices? That is the question. Where are all wired, wireless, internet, pager and miscellaneous telecom bills delivered? Are all of your locations de-centralized? Or are they centralized so that headquarters has full visibility of all the locations telecommunications spending? Do you have a telecom department with 100% accurate inventory? How are new ads, moves, and changes monitored? Does your telecom team track and record all the changes that appear monthly? Be certain that your contracts are in compliance and that your inventory is monitored monthly. Auditel TEM provides a central point of contact for your telecom services. We provide central management expertise to deliver continual monitoring of your telecom services.


Auditel TEM services provide accurate Telecom Inventory Management with General Ledger Code delivery available.

Our telecom accuracy and attention to details results in invoice reductions and refunds in your telecom bills without loss of any telecom services you require.

Greater visibility on inventory for all locations via Layered Management Information Reporting and Telecom Dashboards

Our Process: We deliver telecom recovery and refunds within only a few short weeks after we begin your telecom project. We begin with an investigation of your telecom invoices, use our knowledge and professional forensic telecom expertise to identify any telecom service, fee, feature, usage, or service item for dispute, then verify the correction of each mistake is recovered, as the refund checks are submitted.

Our teams of Professionals uncover mistakes deep within telecom services to include fixed lines, circuits, wireless /mobile phones, data, and internet services. These errors may be the result of fraud, cramming, slamming, incorrect taxes, or additional surcharges applied. We provide detailed telecom reports to explain the proof of savings found in each refund check. With full investigation and proven techniques we eliminate any presumptions. We produce the checks and credits that appear quickly and without guesswork. We identity every item found deep within your telecom invoices then we produce the maximum telecom dispute resolution

We believe that each of your telecom bills should be audited and analyzed to ensure your telecom services are optimized. It is important to us that you have customer retention. Your customers should remain your customers. But what happens when these customers don’t reach your office after dialing several times? Do they remain your customer or move to your competitor for their service or product? Has your company ever had traffic study analysis on your telecom traffic? This can identify usages for all of your lines or circuits. Auditel can ensure your circuits and lines are utilized

Ever wonder if your data services such as high speed internet, cable, DSL, or broadband circuits are performing at their maximum levels? Do your telecom services function at optimum levels? Does the line, circuit, or paths support the usage needed?. Our process, professional tests and procedures identify any lines under provisioned - lines giving busy signals, or service interruption messages. Auditel provides Optimization Management, it’s not necessary to change carriers to reduce costs, or to optimize services. We leverage the services from all of your locations and give you the latest technology available to provide the highest quality bill optimization.

Monthly review of all bills to maintain accuracy and control costs

Wireless Optimization: Our experts identify incorrect rate plans, pooling plan optimization, while delivering feature, and usage analysis. Mobile contract compliances ensure you only pay applicable contract and tax rates for wireless phone expense.

Analysis reports for blackberry, data cards, and usage optimization. We create policy and develop centralized wireless phone usage policies

Order Processing / Order Provisioning and Service Support: Precision order processing and provisioning with validation. Any added circuits, land lines, or cell phones verified as they appear on the invoices. All telecom usage and detail tracked, monitored, and recorded. We can place telecom orders on your behalf and carry out all activities including (MACs) moves add, and changes. This releases your valuable resources saving them time to concentrate on their core activities. We work as an extension of your Team!

Clients include: Medical, Retail, Manufacturing, Banks, City, County, State, and Federal Government, Schools, and Corporations, and non - profit organizations.

Customized Reporting per clients requirements for optimum results and savings.
The required reporting will be customized as per your requests.

Management Reporting Services: We provide detailed analytical reports for senior management and process owners. These reports are generated on a weekly, monthly and quarterly basis including validation of telecom bills, authorizing bills for payment, providing accrual reports, traffic analysis, usage patterns, cellular bill plan changes, data circuit analysis, frame relay, and internet broadband usages and utilization analysis. These detailed reports have saved our clients millions.

• Turbo Delivery of Telecom Dashboards and Inspection Reports
• Review money savings fast
• Largest disputes claimed
• Timely reports deliver results

Pricing: Telecom expense management delivered with our fee taken from Gain Share Savings. Contingency based pricing approach. We invoice your company a percentage of the savings.

Management Other Services: Telecom tax audits involve manual review of taxes associated with telecom expenses. A client with Pan-American presence can be subjected to several state and federal tax obligations. This can become quite complex, cumbersome, expensive and almost impossible for a client to track in-house with multi-location situations.

Latest Technological Knowledge:

• State, Local, and Federal Taxes including Federal Excise Tax (FET) investigated
• Refund and recovery claims for all types of tax exemptions

Telecom Expense Management Consulting: Auditel provides experienced resources and consulting advice for all telecom related services. We are a leader in the fastest growing technology of telecommunications. We take all the challenge and guesswork out of your telecom services and contracts. The Auditel team is made up of some of the best telecom professionals in the industry, with the skills necessary to bring the highest value to our clients. We supply accurate consulting advice to bring the best value to our clients. We add protection clauses into your contracts, validate information, and obtain the best competitive rates available. Auditel can deliver key negotiation tactics that generate highest cost savings for your company year after year.

 

 

Monthly Telecom Expense Management Savings for Int’l Contact Center:

  • Saving over $560K
  • Reduced costs by 17%
  • Optimized T1, T3 infrastructure
  • Centralized billing management  for     National and Global locations
  • Global RFP conducted
  • Contract compliance analysis
  • Extensive Monthly Mgmt. reporting
  • Inventory Maintenance
  • Global Audit and tariff  violation     Identification
  • Local, State, and Country Taxes verified
  • Payment Authorizations
  • Integrated GL coding with ERP system
  • Dispute resolution
  • °°°

    Monthly Telecom Expense Management Savings for Medical Facilities:

  • Reduced costs by $250,000
  • Setup electronic billing to reduce time    and efforts on paper bills
  • Optimized provisioning & built user     controls
  • Inventory Maintenance
  • Strict Contract Compliance
  • Local/long distance charge
  • Audit and tariff violation Identification
  • Taxes verified
  • Payment Authorizations
  • Management Reporting
  • Ledger coding Reporting
  • Dispute resolution and recovery

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    Call 1.800.473.5655