Are you suffering from inaccurate Service Provider invoices? Our telecom consultant advice will take all the questions out of telecom technology, and make it simple to understand telecom contracts. Our trained in-house Telecom Consultants can save your company time, resources, and improve your bottom line by up to 36% with no carrier changes required. With our telecom invoice management you will notice the bill reductions and control you will regain. Appreciate long-term budget reductions and more control over your telecommunications than you've ever had before.
Auditel provides solutions that ensure your telecom department can run smoothly without any loss of services. Our telecommunications consultant services bring the savings to your company. We do the recovery work for you with no help or support from your team. We work together to optimize and consolidate your billings with your team in control of the recommendations before any orders are placed. We show you the savings results and refunds with our invoice usually within three to six weeks!
With our detailed Dashboard Reporting you know more about your telecom services, and stay in control of your telecom expenses.
Telecom Project Audits—Success Fee based! We only invoice your company a small percentage of the amount saved as our fee. We provide our project audits to give you the telecom inventory necessary to capture items and services where refunds and recoveries don’t apply. Items overlooked, duplicate services, closed locations, and features not used are only a few of the items included in our research. With your first approval to Auditel bill reductions and cost savings will begin. In most of the cases clients realize their savings before they pay us.
Telecom Audit Recovery and Refunds – We use our expertise to correct inaccurate invoices, identify overpayments and recover credits and refunds from service providers where mistakes and errors have occurred. Our TEM report is provided to outline each item applicable for recovery. These identified refunds made to telecommunications service providers may have been the result of incorrect rates tariff violations, duplicate payments, pricing errors, erroneous payments (invoices paid to incorrect vendor), overlooked rebates or discounts, unclaimed recovery of refunds, overpayment of taxes, and other surcharges.
Monthly Telecom Expense Management (TEM)—Detailed review and analysis of your telecom bills every month providing savings, refunds, and recoveries which reflect on your bottom line right away and continue monthly. With this service we provide a written guarantee on minimum savings.
Telecom Order Processing- We work as an extension of your telecom department giving them support on managing your telecom services. We can place orders on your behalf and carry out all activities including (MACs) moves, adds, and changes. This releases your valuable resources saving them time to concentrate on their core activities.
Telecom Reporting Services - We provide detailed analytical reports for senior management and process owners. These telecom reports are generated on a weekly, monthly and quarterly basis including validation
Services
Auditel's telecom contractor services give you bill management for telecom and phone bill audits and we will put you in complete control, eliminating late fees, billing errors, overcharges, and chaos. Our traffic studies give your management the information needed to determine whether to add lines at facilities or disconnect them. You gain a complete inventory of all lines and circuits at all locations.
Our telecommunications contractor solutions will reduce your budget and significantly increase your profitability. Auditel has a staff of experts trained in telecommunications tariff to eliminate the guesswork in telecom services.
Contract Review
We analyze the current Telecom Service Provider Service Agreements and various contracts Minimum Annual Revenue Commitment (MARC), and SLA (Service Level Agreements) and compare them with any revisions or addendums to the original signed agreements. We research and review the contract terms. Here are some items we highlight and discuss with our clients. For more details visit our Telecom Contracts page.
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We don’t recommend carrier switch to save money unless there are service issues. It is very important not to choose a vendor solely on price, Vendor service is very important and service up time is most important. Research the reliability of each Service Provider to determine their customer service, guaranteed bandwidth, maintenance, and reputation. Contact several existing clients to validate any service issues they have had, and the carrier flexibility in managing their services. Ask them about service outages, and if they had any service delays. |
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We can work with your team conducting a market analysis to give you all the latest technology, and compare it with your current services to obtain the best market pricing for maximum savings. |
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Consider setting up online payments to reduce costs of processing your telecom invoices. |
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Now is the time for you to consider reviewing your contract to shave large percentages off your telecom budget. |
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Keep your leverage by having more than one Service Provider. There is less risk for potential service outages with multiple Providers. |
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Termination clauses are critical to understand in your Service Agreements. Beware of stiff penalties if termination is not to the letter of the agreement. |
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We ensure your contracts are reviewed for maintenance clauses, equipment fees, service installation charges, monitoring and testing fees, warranties, and all payment, terms and conditions. |
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Does your Service Agreement mention any business changes, ramifications, mergers, or acquisition clauses for office closures? |
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Review all the fees assessed for multiple routing 800s, 800 # service fees, Dedicated and Switched 800# fees, Specific Time of Day Routing fees, Managed 800 routing fees, Access Charges, Paper billing fees, Managing toll free numbers, Management of the service level agreement. We can help you reduce these charges, and some can usually be waived. |
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Auditel reviews all Voice, Data, and Wireless telecom service contracts. We review all the provisions in your agreement entirely. We understand how to navigate telecom contracts and we help our clients obtain the best terms and best maintenance clauses. |
Bring us your Telecom Contracts
Don’t’ be caught off guard by a lapsing telecom contract. When we review your contracts we give unbiased advice that leads to savings. Savings comes from fully understanding the contract language and protection clauses placed by the various Service Providers. We make various recommendations to give your Organization added security and savings.
Contract Review Mid-Term
Even when your contract isn’t up for renewal we still help you understand your options. We give you all the consulting advice you need to make the right decision on keeping the current agreement or we provide you the documentation and market analysis to get your contract terms changed or clauses revised even before the term expires.
Expiring Telecom Contracts
Is your Organization on the fast track with constant mergers, acquisitions, and change? If so, you need our telecom contract review to ensure you are not missing any savings or protective clauses. Most wired, data, and wireless service contracts last one, two, or three years. The provisions in some of the older contracts are becoming outdated due to changes in the data structure and service capabilities. Many companies opt to work on their own contract review until they are referred to Auditel or read some review about our services. With our telecom audit, your contracts are reviewed. For a detailed contract review just give our offices a call and we will bring the added comfort of a full telecom contract review. We will ferret out all of your contracts, document your expiration dates, and monitor the language to provide your Organization the best contract review available.
Cellular Phone Rate and Pooling Plan Review
Each telecom contract is analyzed to determine the best mobility plan to meet your business needs and we study usages to ensure the plan reflects your contract agreement. Wireless rate plans and pooling plans are reviewed by our analysts and buckets of usage are monitored and compared across your entire company. Plans, rates, and fees are analyzed for optimization, and contract compliance. Each rate plan is studied and the usages analyzed including pooling plans, roaming usage, text, SMS, Data Cards, and International usages to maximize service and decrease spend. We don’t base our wireless research on the service peak times, but analyze many months to present accurate findings to our clients.
Wireless Usage, Rate, and Pooling Plan analysis bring savings. Telephone bill (voice) analysis on Local, Intralata, Intrastate, Interstate, and International usages found in your bills. We determine abuse, mistakes, misuse or extensive usages within your location, and entire Organization.
Auditel will analyze telephone, wireless, data, and miscellaneous billing data and related documents to identify savings, refunds, recovery, and cost avoidance items. Our findings will include recommendations to optimize existing infrastructure to reduce costs, increase efficiency and enhance control. Our process follows very detailed methodology.
Telecommunications Services Reports
Auditel detailed Status Reports deliver timely updates and update specifics on your telecom projects. Never be left wondering if you are saving money or if there are any refunds in the works, with our status updates you will always know. Items needed to keep the audit moving are escalated to deliver accurate timelines.
With a thorough telecommunication bill investigation we deliver bill analysis and expert solutions for cost reductions. We investigate your telecommunications bills and find mistakes and overcharges. After we submit them to you - it is your decision. Our fees are only based upon the savings you obtain. You are assured savings or there is no fee.
From the start of our audit we define a timeline and track our delivery timings. We will achieve each milestone in time without delays. Our timelines help us to deliver dispute resolution faster than our competitors and help your organization achieve savings that continue to grow for years to come.
Is your Organization on the fast track with constant mergers, acquisitions, and change? If so, you need our telecom contract review to ensure you are not missing any savings or protective clauses. Most wired, data, and wireless service contracts last one, two, or three years. The provisions in some of the older contracts are becoming outdated due to changes in the data structure and service capabilities. Many companies opt to work on their own contract review until they are referred to Auditel or read some review about our services. With our telecom audit, your contracts are reviewed. For a detailed contract review just give our offices a call and we will bring the added comfort of a full telecom contract review. We will ferret out all of your contracts, document your expiration dates, and monitor the language to provide your Organization the best contract review available.
Telecom Expense Management, Phone Bills, Telecommunication Consultant |
